隱私政策

Privacy Policy

Makali Inc. ("MAKALI", "we", "our", or "us") respects your privacy and handles personal and business information responsibly.

This Privacy Policy explains how we collect, use, share, and protect information when you visit or use the MAKALI online store, create an account, submit an inquiry, place an order, or communicate with us.

1. Information we collect

We may collect the following information:

- Name
- Company name
- Email address
- Phone number
- Billing and shipping address
- Country or region
- Order details and purchase history
- Product inquiry details
- Buyer type, sales channel, or business information provided through forms
- Payment and transaction information processed through payment providers
- Technical information such as cookies, device information, browser information, IP address, and website usage data

2. How we use information

We use information to:

- Operate the online store
- Process inquiries, orders, payments, and shipments
- Confirm product availability, destination-country shipping conditions, and order details
- Provide customer support
- Communicate about orders, quotes, wholesale inquiries, and product updates
- Prevent fraud, unauthorized transactions, or misuse of the store
- Comply with legal, tax, accounting, customs, and regulatory obligations
- Improve our products, services, website, marketing, and buyer experience

3. Sharing information

We may share information with service providers and business partners only as needed to operate the store and fulfill orders. These may include:

- Shopify and related ecommerce service providers
- Payment providers, including Shopify Payments where applicable
- Logistics providers, shipping carriers, customs brokers, and fulfillment partners
- IT, analytics, marketing, and customer support service providers
- Professional advisors such as accountants, lawyers, or compliance advisors
- Government, customs, tax, or regulatory authorities when required by law

We do not sell personal information as an ordinary business activity.

4. International orders and B2B information

For overseas orders and wholesale inquiries, we may use buyer information to confirm product availability, case quantity, shipping route, destination country, import-related notes, and business communication.

Buyers are responsible for confirming local import, sales, labeling, advertising, and product-category requirements in their own country or region.

5. Cookies and analytics

Our website may use cookies and similar technologies to operate the store, remember preferences, analyze website usage, improve performance, and support marketing.

You may be able to disable cookies through your browser settings. Some store features may not work properly if cookies are disabled.

If MAKALI uses analytics, advertising, social media, or Meta / Instagram related tools, information may be processed according to the privacy terms of those service providers.

6. Data retention

We keep information for as long as necessary to operate the store, provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal, tax, accounting, customs, or regulatory obligations.

7. Security

We take reasonable measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights and requests

Depending on applicable law, you may have the right to request access, correction, deletion, or restriction of your personal information.

To make a request, please contact us using the contact details below. We may need to verify your identity before responding.

9. Third-party links

Our store may contain links to third-party websites, brand websites, payment services, shipping services, social media platforms, or other services.

We are not responsible for the privacy practices of third-party websites or services.

10. Updates

We may update this Privacy Policy from time to time. The latest version will be posted on this store.

11. Contact

For privacy questions or requests, please contact MAKALI through the Contact page or by email.

Makali Inc.
Contact: contact@makali-jp.com
Last updated: June 2026